Frequently Asked Questions
Everything you need to know about our premium outdoor furniture and services.
What materials are used in Cambridge Casual furniture?
We specialize in high-quality solid mahogany and teak wood. Our timber is responsibly sourced and treated to withstand various weather conditions while maintaining its natural beauty.
How long does shipping take for large furniture items?
Standard ground shipping typically takes 5-7 business days. For larger patio sets, freight delivery may take 7-14 business days depending on your location within the contiguous United States.
Does your furniture require assembly?
Most of our items require some assembly. We provide detailed, easy-to-follow instructions and all necessary hardware in every box to ensure a smooth setup process.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and unused condition. Please note that return shipping fees may apply unless the item arrived damaged.
How should I maintain my wooden outdoor furniture?
To preserve the color, we recommend applying a teak oil or sealer annually. For cleaning, use a mild soap and soft brush. We also suggest using furniture covers during extreme winter months.
Do you offer a warranty on your products?
Yes, we provide a 1-year limited warranty against manufacturing defects. This covers structural integrity and workmanship to ensure your peace of mind.